M2u Privacy Policy — Malaysian User Data Protection
Information We Collect
We collect various types of information to provide m2u users with a safe, seamless, and personalised experience. This includes:
- Account information such as name, email address, phone number, and identity details provided during registration.
- Device and browser information, including IP address, device type, operating system, and browser version.
- Payment information related to deposit and withdrawal transactions in Malaysian Ringgit (MYR), processed through local payment methods.
- Use of cookies and similar technologies to track login sessions, user preferences, and platform usage statistics for service improvement.
- Usage data covering how you interact with the platform, including pages visited and time spent.
How We Use Your Information
The information we collect is used to:
- Verifying user identity to prevent fraud and illegal activity.
- Handling financial transactions securely and accurately.
- Delivering personalised services and relevant content to users.
- Comply with legal obligations and regulations applicable in Malaysia.
- Ensuring the platform runs smoothly without technical issues.
- Improving the user experience through usage data analysis.
Cookies & Tracking
We use cookies to save your preferences and keep you logged in during active sessions. Cookies also help us gather statistical data for internal analysis and platform improvements. You can manage cookie settings through your browser, though please note that full platform functionality requires cookies to be enabled.
Data Storage & Security
M2u applies rigorous security measures including data encryption, firewalls, and restricted access to user personal information. Data is stored on servers based in Malaysia and managed in accordance with industry-best security standards. We continuously review and update our security procedures to protect your information from unauthorised access, disclosure, modification, or destruction.
Sharing Information With Third Parties
M2u does not sell user personal information to third parties. Your information may be shared with service providers who carry out the technical or financial operations necessary to run the platform, such as local payment processors and IT maintenance providers. All third parties are required to comply with strict privacy and security policies.
User Rights
You have the right to access, correct, and delete any personal information we hold about you. Requests can be submitted through m2u customer support channels, and we are committed to processing them promptly in compliance with Malaysia's applicable data protection regulations.
Privacy Policy Updates
We reserve the right to update this privacy policy from time to time to reflect changes in law or operations. Users will generally be notified of changes via the platform and are encouraged to check back regularly to stay informed. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Data Security & Contact Us
If you have any questions or concerns about our privacy policy, please reach out to our customer support team. We are committed to keeping your data secure and will respond to all privacy-related enquiries promptly and clearly.
Support email: [email protected]